Privacy Policy
Last updated: August 23, 2026
Overby Woods (“Overby Woods,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit our direct-booking website, contact us, or make or manage a reservation. If you book through Airbnb, Vrbo, or another platform, that platform’s privacy policy also applies.
Information we collect
- Contact information, such as your name, email, telephone number, and billing or mailing address.
- Reservation information, including stay dates, guest count, pet information, preferences, messages, and details needed to support your stay.
- Transaction information, including payment status, charges, refunds, and booking records. Payment-card data is handled by the payment processors available through our booking platform; we do not intentionally store complete card numbers.
- Communications, including inquiries, messages, reviews, requests, and support correspondence.
- Device and usage information, such as IP address, browser and device type, referring page, pages viewed, approximate location, and website interactions.
- Cookie and similar-technology information, as described in our Cookie Policy.
Please do not submit sensitive personal information that is unnecessary for your reservation.
How we use information
We may use personal information to provide availability, pricing, booking, payment, and reservation services; communicate about inquiries and stays; operate, secure, troubleshoot, and improve the site and guest experience; measure traffic and marketing performance; prevent fraud and safety incidents; maintain tax, accounting, insurance, and legal records; comply with law; and establish or defend legal claims.
How we disclose information
We may disclose information to Lodgify; payment and financial-service providers; service providers supporting hosting, email, communications, analytics, security, maintenance, and guest services; Google when Analytics or an embedded Map is used; professional advisers and insurers; authorities or other parties when required by law or reasonably necessary to protect people, property, or rights; and a successor in connection with a business or property transfer.
We do not sell or rent personal information for money. We do not use it for cross-context behavioral advertising unless we update this policy and provide any legally required choices.
Cookies, analytics, and maps
The website uses necessary technologies for website and booking functions. If enabled, Google Analytics helps us understand traffic and performance and may collect session statistics, device and browser details, approximate location, and interaction events. Google Maps may receive technical and usage information when an embedded map loads or is used. See our Cookie Policy for details and controls.
Data retention and security
We retain information only as long as reasonably necessary to complete and support reservations, maintain business and legal records, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no online service is completely secure.
Your choices and privacy rights
Depending on where you live, you may have rights to request access, correction, or deletion; object to or restrict certain processing; or withdraw consent. Rights may be subject to verification, exceptions, and record-retention requirements. To submit a privacy request, use our Contact page and state that your message concerns privacy. You may also control cookies using the site’s consent controls and your browser settings.
Children, international visitors, and third-party links
Our website and rental services are intended for adults and are not directed to children under 13. Our operations are based in the United States, and information may be processed in the United States or other locations where providers operate. Third-party links and services are governed by their own privacy policies.
Changes and contact
We may update this policy by posting a revised version here with a new effective date. For questions or requests, please use the Contact page on the Overby Woods website.